This article is a review of the work. It tells about the process and output of business research in the process of the author's work on the project of information bulk sms service management system for beauty salons. The purpose of outputting the article is to hope to precipitate some work experience as a reference and reference in future work, and also hope to help the readers of this article. 1. Background The customer's own enterprise is the upstream enterprise of the beauty salon, providing the beauty salon with the necessary products in the package course. At the same time, he also owns a beauty salon. In the years of contact with beauty salons, customers find that most beauty salons are still in the bulk sms service era of Excel tables in their management of their own business and personnel, and various member data is also very confusing. , the manager is very troublesome to manage.
Customers want to change the management status of beauty salons, so they came to us and wanted to develop an information management system for bulk sms service traditional beauty salons. Through communication with customers, we understand that what the customer wants to do is a standard SaaS system for information management of beauty salons, and we conduct systematic business research on traditional beauty salons. 2. Business research The following will conduct research on the business of beauty salons from three aspects. First, define the nature of beauty salons and draw portraits of beauty salon customers; secondly, sort out the roles in the beauty salon information bulk sms service management system; thirdly, investigate the work of different roles Process and responsibilities; finally, summarize and output the business research. 1. Define the nature of the beauty salon and customer profile
The purpose of defining the nature of the enterprise is to understand what the application scenarios of the product will be when it is launched. Therefore, we bulk sms service need to know the scale of the enterprises that our products are facing, what sub-sectors they belong to, what industry characteristics, what is the size of the employees of the enterprises, and whether the cities where they are located are first- and second-tier cities or third- and fourth-tier cities, etc. As far as the nature of beauty salons is concerned, what we need to know is the scale of the company to which the beauty salon belongs, the size of the personnel of a single beauty salon, and what kind of customers it faces. The bulk sms service following is the definition of the beauty salon where the customer is located: Beauty salon definition Mainly for young women between the ages of 20 and 50, service stores that provide beauty care treatments.